When it comes to finding replacement parts for old windows and doors, the process can often be more challenging than expected. Many homeowners on Oahu, like you, may wonder if we at Screens & Things can help identify and replace these parts. The answer, unfortunately, is a qualified “Maybe.” Here’s why.
The Complexity of Window and Door Parts
Window and door systems are comprised of thousands of different parts, many of which look strikingly similar but are not interchangeable. Over the years, numerous manufacturers have gone out of business, changed their designs, or simply stopped making certain components. This makes part identification particularly tricky.
Additionally, even if two parts look almost identical, small differences can mean the difference between a successful repair and a part that simply won’t work. That’s why parts identification and replacement isn’t the core of what we do at Screens & Things.
How We Can Help
While we do not offer a dedicated parts research service, we can assist you in a few ways:
- Digital Photo Identification: If you or your handyman are handling the repair, we can help by forwarding digital photos of your part to some of our large mainland wholesale parts distributors. They may be able to positively identify the part or provide a best guess. However, please note that special order parts are non-refundable, and it is the customer’s responsibility to decide whether to try the recommended part.
- Catalog Research at Our Location: Another option is to visit our Mapunapuna location and browse through a parts catalog. Given the sheer variety of parts available, we strongly recommend bringing the component with you to aid in your search. For example, our catalog has over 100 types of window rollers and roller assemblies. Having the part on hand will greatly increase your chances of finding a match.
- Onsite Technician Visit: For a more hands-on approach, you can schedule a technician to visit your job site. Our technician will attempt to identify and replace the part on-site. However, this service can be costly, potentially running into the hundreds of dollars, with no guarantee of success or that the repair will be covered. This may seem steep for a part that could cost $5 to $50, but when considering the alternatives—living with the problem or investing in a new door or window—trying the repair might be your best option.
Why It’s Worth Considering
Although part identification can be difficult and uncertain, the potential benefits of finding and replacing a part are significant. If you’re facing a non-functional window or door, being able to repair it rather than replace the entire unit can save you time, hassle, and money in the long run.
At Screens & Things, we understand the frustration that comes with finding replacement parts for old windows and doors. While we can’t guarantee a perfect match every time, we offer several options to assist you in your search. Whether through digital identification, catalog research, or an onsite visit, we aim to provide you with the support you need to make the best decision for your home.
If you’re ready to start the process, don’t hesitate to contact us or visit our Mapunapuna location with your part in hand. We’re here to help you navigate this complex task as smoothly as possible.
